What is Teletherapy?
Teletherapy means that traditional therapy is provided via virtual means, such as by phone or video. It allows for people who are unable to come in to the office for sessions due to illness, weather, work, or other life situations to still receive mental health services. Teletherapy has allowed many people to continue their therapy during the COVID-19 pandemic. We will continue to utilize teletherapy as an option moving forward beyond the ending of the pandemic.
Healing & Growth Counseling utilizes HIPAA-compliant systems to provide teletherapy, including Phone.com Conferencing, Doxy.me, and Google Meet.
Healing & Growth Counseling utilizes HIPAA-compliant systems to provide teletherapy, including Phone.com Conferencing, Doxy.me, and Google Meet.
How does it work?
Registering to utilize teletherapy is very similar to registering to come in to the office. Call or e-mail to schedule an initial appointment. Forms will be sent to you via a secure portal system, which you can complete online and send back. If utilizing video sessions, your counselor will provide you with a link that, when clicked, will bring you to their virtual waiting room. Once your counselor is ready and see you in their "room" they will begin your session. If using phone, then your counselor will provide you with a phone number and conference ID to enter the session.
In order to promote the best experience for tele therapy, we suggest that you find a quiet and private place to use for your session. This will help you to feel safer and more comfortable in session, as well as avoid the possibility for distraction and interruption. If you are doing your appointment from home, sitting close to your WiFi router will ensure a better connection, and therefore a better video experience. Our clinicians make sure to be in a quiet and private location whenever they are engaging in tele therapy sessions.
In order to promote the best experience for tele therapy, we suggest that you find a quiet and private place to use for your session. This will help you to feel safer and more comfortable in session, as well as avoid the possibility for distraction and interruption. If you are doing your appointment from home, sitting close to your WiFi router will ensure a better connection, and therefore a better video experience. Our clinicians make sure to be in a quiet and private location whenever they are engaging in tele therapy sessions.
How much does it cost?
Teletherapy costs the same as in person sessions. Payment can be provided using a credit, debit, or HSA/FSA card. Insurance doesn't always cover tele therapy, so if you are using out-of-network benefits please consult with your insurance company directly to make sure that it is covered.
Have any other questions?
Call us at (516) 406-8991, or e-mail us at CindyZabinski@healinggrowthcounseling.com.